Support & Help

We're a community project. Tell us what you need and we'll get you unstuck.

Fast Support How-Tos Issue Help

Start with the right channel

Ask a Question

"How do I change colors?" "Which template fits a class site?"

Open Discussions

Report a Bug

Something broken in a template or the site? Let us know.

Submit an Issue View existing

Request a Template

Have an idea (journal club, course page, dataset site)?

Request a Template

Before you open an issue

1
Search first
Scan existing issues to avoid duplicates.
2
Be specific
Tell us which template and what you did.
3
Add context
Screenshots, errors, links help us reproduce.
Tip: if your site is live (Netlify/Vercel/Pages), include the URL. If local only, list your browser + OS.

Bug report template

Copy this into your GitHub issue and fill in the blanks:

**Template:** (e.g., Lab Websites / Modern Lab Website)
**URL (if live):** 
**What happened:** 

**Steps to reproduce:**
1. 
2. 
3. 

**What you expected to happen:**

**Screenshots / errors:**
(paste console error or screenshot)

**Environment:**
- Browser: (e.g., Chrome 127)
- OS: (e.g., macOS 14 / Windows 11)
- Hosting (if any): (GitHub Pages / Netlify / Vercel)

FAQ

Can I use these templates commercially?

Yes. Templates are under CC BY 4.0—personal and commercial use allowed. Please provide attribution.

How do I customize a template?

Start with our Guide. Edit text in index.html, swap images in assets/images/, and tweak CSS variables for colors.

My images don't show on GitHub Pages

Check file paths and filename case (Pages is case-sensitive). Ensure the images are committed and the path matches the folder structure.

How long do responses take?

We try to acknowledge new issues within 2–3 days and give initial feedback within a week. Critical bugs get priority.

Community resources

Submit Issue Read the Guide Browse Templates

Thanks for helping make NeuroSites better for everyone!